F.A.Qs

1. To transfer from Hanoi city to Halong bay, how long is it?

The distance from Hanoi to Halong Bay is around 175 km. Traveling by shuttle bus will takes around 4 hours and by private car it is 3.5 hours one way.

2. Could we visit Cat Ba Island once have booked Halong bay?

Actually, 2 days Halong bay tours, most of them will pass by Cat Ba Island but not stop long time for discovering this island. There are some 3 days tour could be included visiting to Cat Ba Island and the guest could request the tour with Cat Ba accommodation for one night.

3. Can I order kid meals and special dietary food?

Yes, you can. Most of cruises in Halong Bay will happily meet any of your special requests. However, please kindly be reminded that you should make note with us well in advance so we can have more time to prepare the most perfect meal for you and your family.

4. Does the cruise price include transfer from Hanoi to Halong Bay?

It depends on which cruise you are looking at. All luxury cruises exclude the price of transfer service in their price: most, however, offer shuttle bus that picks you up and drop you off at your hotel for very reasonable cost. Some deluxe cruises and superior already include transfer in their price

5. Are there life jackets on board? Will they fit children?

A- The Junk is fully equipped with all the latest safety gear and each cabin has life jackets. There are also life buoys suitable for children.

6. Will I be picked up from my hotel in Hanoi?

Each cruise has their own policy regarding transfer: some cruises include transfer in their cost, others charge extra fee for transfer.

If you book the transfer by shuttle bus, you will only be picked up from your hotel in Hanoi Old Quarter Area (and the West Lake area such as Intercontinental Hanoi Westlake or Sheraton Hanoi). If you stay outside of these areas (such as Lotte Hotel Center, JW Marriot, to name a few), you need to take a taxi on your own to our office to get picked up.

7. Can I go on a cruise if I am pregnant?

If you are pregnant, we advise you to make a serious check-up with your doctor. If your doctor say you can go, you can. However if you are more than 32 weeks pregnant, we recommend you to hold off your trip as the cruise trip still requires some light activity such as climbing up and down or getting on and off board.

8. Are drinks and beverages included in a cruise trip?

No, they are not included in any cruise packages. In general, meals are included and in each cabin there are complimentary bottles of mineral water. Some cruise may offer free tea/ coffee in meals but other drinks will be charged.

9. Do we need to pay for entrance fees when visiting caves?

No, you don’t. When you make a booking with us, your cruise trip is already included entrance fees and sightseeing tickets, you don’t have to pay any additional fees.

10. Should I stay one night or two nights in Halong Bay?

The answer depends on your budget and your time. If you have enough time and can afford the longer option, you are surely recommended to book 2 night cruise. Some of the listed reasons are as follows:

– You will have more time to spend on boat and feel less rushed about the road travel between Hanoi and Halong Bay. Many travelers who cite their only discomfort with taking a 2 day trip is that, they have to do 4 hour road trip on both first and second day of the trip.

– A 2 night trip will allow you to explore further parts of the Bay such as Lan Ha Bay, Bai Tu Long Bay, Cat Ba Island and experience different activities like swimming, kayaking, boat rowing, trekking (in Cat Ba National Park), etc. that a 1 night cruise cannot otherwise offer

Most cruises use a day boat on their second day program, which will be able to take you to the more secluded caves and beaches in Halong Bay. There will be longer time for kayaking and swimming as well.

*For further information, please don’t hesitate to contact us:

Email: info@charmingvietnamtravel.com

Hotline/WhatsApp: +84 964 760 469

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